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Service and Repair

Service and Repair

ATE Denmark helps you with service and repairs on all Lysta products.

We aim to ensure that products arriving for service are returned on the day on which they were received. We know this is a very ambitious goal which depends on the time at which the product was received and whether we have the spare parts available.

Many of our customers require a quote for service or repair before we begin. We understand this requirement. However, diagnosis takes time as the product often has to be dismantled and we charge for the time used. It is difficult to judge the correct amount of time before we know exactly what is wrong. It is often a minor problem that can be corrected quickly and inexpensively during diagnosis.

If you need a written quote, we will be happy to send you one. You must, however, be aware that there will be a cost involved, regardless of whether you choose to accept the repair. Also, the repair will take longer due to the time needed for diagnosis, correspondence, and acceptance from your part as well.

Finally, if we can see that the repair cost is close to, or more than half the price of a new product, we will always contact you.